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Project Snapshots

Case Studies

Children’s Hospital of Philadelphia (CHOP)

Managing Multi-Service-Line Marketing Projects
The Challenge: 

Multiple clinical teams with competing priorities, high stakes, and tight deadlines.

Outcome:

Smooth collaboration, clear communication, and predictable delivery — even with lots of moving parts.

What I Do:

Organize incoming project requests

Build structured timelines across service lines

Coordinate with writers, designers, leaders, and clinical partners

Manage deliverables, assets, and behind-the-scenes details

Temple University:  Fox School of Business

Creative Workflow Support
The Challenge: 

A small but busy studio balancing multiple clients and fast-moving creative projects.

Outcome:

Resulted in a smooth, reliable process that supported high-quality creative work without chaos.

What I Did:

Managed marketing/client communication + expectations

Maintained project flow and scheduling

Provided administrative support and daily operations management

Created workflows that supported consistent output

Campbell Soup Company

Project Management & Operations Development for In-House Agency
The Challenge: 

An in-house creative team was running its entire workload out of Excel, with no reliable view of what was in flight, who had capacity, or what was due across the fiscal year.

Outcome:

The team moved to a single project management system with real tracking of projects and deliverables across the fiscal year, and every creative request arrived with the information needed to start work.

What I Did:

Researched and selected FunctionFox, replacing manual spreadsheet tracking with a project management tool that automated status and deliverable tracking.

Built the creative intake form and creative brief in ServiceNow so every request captured scope, audience, deadline, and approver before it entered the queue.

Worked with the team to develop the scheduling and workload-balancing process used to distribute assignments across the group.

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